"When people read about bad Chinese factories in the paper, they might have a moment of outrage. But then they go to Amazon and are as ruthless as ever about paying the lowest prices."
- DAVID AUTORa Massachusetts Institute of Technology economist, downplaying the notion that Foxconn's decision to hike salaries and reduce overtime will spur long-term change in factory practices
"This milestone has come even sooner than we expected."
- JEFF BEZOS,Amazon boss, celebrating a milestone in the Kindle's history: during the last quarter of 2010, the company sold more e-books than paperback books for the first time
"In some ways the Web is the most important book in the world."
- JEFF BEZOSCEO of Amazon.com, on the company's much-touted "e-reader," The Kindle
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