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Quotes

December 23, 2011

"I think consumers do feel ripped off and we want them to be able to shop around."

- MARK HOBANBritish Treasury Minister, hopes to give power back to the consumer by announcing plans to ban airlines, travel companies and retailers from charging fees when people pay by credit or debit cards
April 14, 2010

"Consumers are coming out of their shells despite a very weak labor market. [They have] emerged from the financial crisis with fewer scars than we had feared."

- ZACH PANDL,an economist at Nomura Securities, after it was reported on Wednesday that retail sales rose for the third straight month in March
November 10, 2008

"You walk the mall and consumers look like zombies. They're there in person but not in spirit. "

- JOHN MORRIS,a retail analyst, on the impending credit crunch

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