Articles

What to Buy This Memorial Day (and What to Skip)

Memorial Day is the kickoff to summer, and it’s also become one of the bigger shopping tentpoles for retailers to promote sales and specials. But before you...

10 Retailers With the Worst Customer Service

Customer satisfaction with retailers in the U.S. is at an all-time high, up for the third year in a row. While the industry improved overall, not all retailers...

E-Retailers Are Loving This Frigid Weather

When the weather outside is frightful, consumers tend to stay indoors and go shopping online. And guess what they buy? Lots and lots of warm clothes. Mother...

70% Off? A Post-New Year’s Black Friday Is Here

After a mostly lackluster holiday season for retailers, the time has arrived for stores to get serious about unloading the goods they failed to sell weeks ago. ...

Too Many Happy Returns

For retailers hoping a surge in holiday sales will make the year-end numbers look attractive, there’s a catch—especially for those who specialize in e-commerce. ...

Why Free Shipping Is Never, Ever Going Away

Free Shipping Day takes place on Wednesday, December 18, when hundreds of retailers offer free shipping, with no minimum purchase, guaranteed for delivery by...

The 4 Most-Wanted Shoppers This Holiday Season

Retailers tend to want one main type of customer: the kind with money and the willingness to spend. But some consumers are more desirable for retailers than...